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Network Engineer - Cisco

  • Job type: Permanent
  • Location: West Yorkshire
  • Sector: Infrastructure
  • Job reference: SM002
  • Consultant: Shane Marriott
This vacancy has now expired.
An exciting opportunity has arisen for a Network Operations Specialist at our head office in Bradford. Here you will be tasked with managing and maintaining core Networks, voice communications and Infrastructure systems critical to the running of the core business and customers.

This is a really exciting time to join the team - it’s a fast paced, motivated team environment and you’ll be working alongside highly driven and energetic consultants.

Responsibilities will include local support duties;
Data centre support, and support of the companies national branch systems, delivering technical resolution to core service faults and platform faults in the form of Break/Fix actions, Root Cause analysis, service continuity and improvement tasks, providing core services support and maintenance, taking accountability for technical and support tasks assigned to you as an individual, working reactively as the situation demands but to work at all times in a proactive frame of mind, providing support cover in accordance with department policy, following agreed Departmental ITIL processes and effective Incident, Change, Problem and Release Management, engaging and maintaining effective root cause analysis for appropriate incident and problem cases, and making and documenting recommendations and solutions.

Skills & Experience The successful candidate will have the following skills and experience:
Ideally from a third line support background – Wintel Services / Networking Services.
Experience with supporting multiple distributed sites from a central location.
Firewall experience for both troubleshooting and changes preferably cisco ASA/Dell firewalls
Extensive experience of Routing Protocols incl. EIGRP & OSPF
ITIL Background, firm understanding of ITILv3 practices. Incident, Service, Change, Problem, Release.
In depth knowledge of Ethernet/L2 switching
Hands on recent experience of Cisco 3560, 3750, 4948’s 6509 & Nexus series (1K, 5K & 7K) switches
Solid understanding of load balancing technologies preferably Brocade VTM
Where applicable for a Voice/Comms disciplined role expectations are present for specialist knowledge of Genesys, Avaya, Verint and Speechstorm technologies employed by Provident to fulfil business trading.

Involvement in IT projects to transition new services into production support.
Working knowledge of wireless cisco technologies i.e. Cisco 5500 Series
Experience of root cause fault analysis and problem management on LAN and Data Centre networking infrastructures.
Experience of root cause fault analysis and problem management on Microsoft services based infrastructure.
CCNA, CCNP held and current
Verint and Genesys Certifications held and current
Load balancing technology qualification/experience
Any firewall certification or working knowledge
Understanding of VMWare and Microsoft environments and network infrastructure support of those platforms.

The benefits
The satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it’s not the only one. Investment in your development – giving you the support and training to become better and better at your job. We take the work/life balance seriously, with plenty of flexible working options. And, working in a bright and refreshingly relaxed environment, you’ll find your opinions are valued and listened to.

On top of all this, my client will give you a package including pension and bonus schemes, and a whole range of other benefits besides.

The salary for this role ranges between £38,000 - £43,000 dependent on experience.
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