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Head Of IT Services

  • Job type: Permanent
  • Location: West Yorkshire
  • Sector: Project Manager
  • Job reference: KBHOIT
  • Consultant:
This vacancy has now expired.
 Head of IT Services / ITIL / Service Delivery / Helpdesk /  Head of Service Management / Head of Service Delivery Head of IT Services required to join leading Plc based in Leeds City Centre.

This is a key role as part of a Senior management team reporting to the IT Director. The role holds responsibility for a team of 40 with 5 direct reports, with ownership of ITIL driven services including Service Delivery, Helpdesk, infrastructure and small IT change.

We are looking for a commercially aware Head of IT Services who will be required to engage with the wider business and hold strong relationships with key business stakeholders.

This is not the type of role where you will only face inwards to your team, and requires an individual with gravitas and personality.

You must have a proven depth of experience leading an IT services department in a Senior capacity, ideally with previous experience in a Head of or Senior Service Delivery role with a large / multi-skilled team.

Skills & Experience Required:
- Proven experience leading large IT services team (Ideally 30-40+)
- Experience leading a multi-skilled team
- Proven experience of ITIL compliant environments
- ITIL Qualified
- Proven experience of delivering continual service improvement
- Outgoing personality, excited by the opportunity to work with the wider business.

The salary for this role is £70-90k, with a total package value £100-120k including bonus, Car, pension, health et
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